It's been a while since I've updated you all.
Things are going really well at work! I have been there for 1 month and 2 days, or 24 working days. I have been out of training for two full weeks now and I'm doing great. I had a meeting with my manager this afternoon about 1:45 and he said he was very pleased with my performance so far and my improvement. He said that the minimum temp service is 90 days, but he hopes to get me on shortly after the 90 days expires which would be mid-September. He says that as of now I am in great shape to be hired on permanent!
Things are going really well and I couldn't have asked for a better place to work.
Thursday, July 14, 2011
Saturday, July 2, 2011
Saturday, July 2, 2011 - 10:00
It's been a while since I've posted a blog update, but here is one.
Work is going really well, I've been there for 3 full weeks, and training is offically over. I am getting paid really well and I work for a good company. I am now eligible for benefits, and I'm just waiting on the email with the benefits information. I should have the benefits activated within the next 10 days or so.
As you may have seen through my facebook account, I am now working the early shift, 5:30 am-2:30 pm. I started that schedule on Friday, July 1, 2011 the first official day out of training. I will work this schedule at least all of July, possibly longer.
That's about all for this update.
Work is going really well, I've been there for 3 full weeks, and training is offically over. I am getting paid really well and I work for a good company. I am now eligible for benefits, and I'm just waiting on the email with the benefits information. I should have the benefits activated within the next 10 days or so.
As you may have seen through my facebook account, I am now working the early shift, 5:30 am-2:30 pm. I started that schedule on Friday, July 1, 2011 the first official day out of training. I will work this schedule at least all of July, possibly longer.
That's about all for this update.
Tuesday, June 14, 2011
Tuesday, June 14, 2011 - 18:30
Happy Flag Day 2011!! Day #2 of work is in the books and what a great day it was. I listened to calls all day long today and I really learned a lot. I have to learn a lot as training is only 2 weeks long, so we are technically 20% complete with training. I will have one more day of listening to calls on Wednesday, and then hopefully will drive the computers while my trainer talks Thursday and Friday, then I hope to talk while my trainer drives Monday and Tuesday, and then talk and drive Wednesday-Friday next week while the trainer watches and listens. I will be thrown out to the wolves on Monday, June 27, 2011.
I did find out something cool for the 4th of July. Since it is a holiday, it will be voluntary working that day, so if I work, I will get that day's regular pay plus holiday pay which is an extra 8 regular hours on top of the regular pay. So, in essence I will be getting paid for 48 regular hours on the week's paycheck while will be doled out on Friday, July 15. Same will, of course, go for Labor Day. I will most likely volunteer on the 4th of July because I've had enough days off the past 10 1/2 months. I want to work!! I can't say for sure about Labor Day, yet, since that is 2 1/2 months away, but as of right now I plan on working that day.
Right now, and for the next month to month and a half until about August 1, I will be taking calls for a hospital complex in Minneapolis. Starting in late July or early August, I will be transferring to taking calls for MIT, Massachusetts Institute of Technology.
I have also been told that while Dell was, and is, very slow to hire, they are very quick to advance people once they are on board. I am on a 9-month contract-to-hire, but 9 months (270 days) is just the maximum that the contract can go. I can be hired on to Dell badge as early as 5 or 6 months. I've heard great things about the pay, too!!
I also found out why Dell is notoriously slow. The government is involved in the hiring process, and the government has never been known for speed. One gal who was hired on directly with Dell, applied last June and didn't start until November, a full 5 months. I 'only' had to wait 2 1/2 months.
Anyway, I'm enjoying it so far, and I don't forsee it being too difficult. It's a keeper!!
I did find out something cool for the 4th of July. Since it is a holiday, it will be voluntary working that day, so if I work, I will get that day's regular pay plus holiday pay which is an extra 8 regular hours on top of the regular pay. So, in essence I will be getting paid for 48 regular hours on the week's paycheck while will be doled out on Friday, July 15. Same will, of course, go for Labor Day. I will most likely volunteer on the 4th of July because I've had enough days off the past 10 1/2 months. I want to work!! I can't say for sure about Labor Day, yet, since that is 2 1/2 months away, but as of right now I plan on working that day.
Right now, and for the next month to month and a half until about August 1, I will be taking calls for a hospital complex in Minneapolis. Starting in late July or early August, I will be transferring to taking calls for MIT, Massachusetts Institute of Technology.
I have also been told that while Dell was, and is, very slow to hire, they are very quick to advance people once they are on board. I am on a 9-month contract-to-hire, but 9 months (270 days) is just the maximum that the contract can go. I can be hired on to Dell badge as early as 5 or 6 months. I've heard great things about the pay, too!!
I also found out why Dell is notoriously slow. The government is involved in the hiring process, and the government has never been known for speed. One gal who was hired on directly with Dell, applied last June and didn't start until November, a full 5 months. I 'only' had to wait 2 1/2 months.
Anyway, I'm enjoying it so far, and I don't forsee it being too difficult. It's a keeper!!
Monday, June 13, 2011
Monday, June 13, 2011 - 19:00
Good Monday Evening! Work night #2 is underway! Day #1 was fantastic!! For the next 9 business days, I will be working 7-4, instead of 8-5. It is a call center environment, but the clients are not the general public. They are all business clients and generally more professional in their discussion. Occasionally, an irate caller will come across, but this is generally more professional and level-headed. That will help a lot. I will probably be working the 4th of July, but I will get double time for the 4th, if I do work. That will add roughly $100 to my check. Same goes for Labor Day.
Unfortunately, with having to go in at 7:00, I will have to be awake by 4:00. It's going to be an EARLY start. in fact, I'm going to hit the sack now so I can catch up on a little sleep.
Unfortunately, with having to go in at 7:00, I will have to be awake by 4:00. It's going to be an EARLY start. in fact, I'm going to hit the sack now so I can catch up on a little sleep.
Sunday, June 12, 2011
Sunday, June 12, 2011 - 17:30
Work Night #1 is underway!! It began at 5:00 pm CT. The beginning of the work night means 24 hours before work ends on day 1. Since I will work 8-5 for a while, the work night began at 5:00 pm.
24 hours from now, I should be almost home. The commute to and from work is only 15-20 minutes one way.
I am going to hit the sack around 10:00 pm tonight and get up at 4:45 am Monday. I want to leave by 6:50 am Monday so I can be to work by 7:05-7:10. I like getting places exceptionally early as I always heed my Grandfather's advice to err on the side of being an hour early than a minute late.
Most mornings I can probably leave at 7:00 am, but since I have to be there by 7:45 Monday, I want to leave a few minutes earlier than I probably will on Tuesday.
24 hours from now, I should be almost home. The commute to and from work is only 15-20 minutes one way.
I am going to hit the sack around 10:00 pm tonight and get up at 4:45 am Monday. I want to leave by 6:50 am Monday so I can be to work by 7:05-7:10. I like getting places exceptionally early as I always heed my Grandfather's advice to err on the side of being an hour early than a minute late.
Most mornings I can probably leave at 7:00 am, but since I have to be there by 7:45 Monday, I want to leave a few minutes earlier than I probably will on Tuesday.
Saturday, June 11, 2011
Saturday, June 11, 2011 - 21:00
Good Saturday Evening, Folks!! As of 9:00 pm CT, I am 35 hours from beginning my first shift at Dell. As of the same time, I am also 20 hours from my first work night of my new career, which will begin at 5:00 pm Sunday, June 12, 2011. I called my liaison Friday afternoon just to make sure everything was still intact and that there was no hiccups or screw ups or back outs, and the coast is clear. :) I'm officially headed for my first day of work the day after tomorrow!
First, though, I will be going to worship my God tomorrow morning before shifting my focus back to getting ready for work!!!
First, though, I will be going to worship my God tomorrow morning before shifting my focus back to getting ready for work!!!
Thursday, June 9, 2011
Thursday, June 9, 2011 - 21:30
I am currently reading over my job description as I type this update and it looks like I won't be strictly phone tech support. I will doing a lot of e-mail support, as well as chat support, and even via remote access. That helps me out a bit knowing that while it is a call center, I won't be providing strictly phone support. I'm sure I'll be on the phones quite a bit, but if I'm reading it right, it won't be 100% phones, which is nice.
I was also looking at what I would actually be troubleshooting and they are all things I have done recently, and have been doing most of the last decade or more. Plus, it's only an entry-level technical support role with first-level support.
I'm really hoping with this job that, first of all, I can get hired on permanent, which should be sometime in March 2012 (9 month contract-to-hire). I'm also hoping that once on permanent, I will be able to move up the chain and even move around the country. If I did relocate, which I hope I can within the next 2 1/2 - 4 years, I should be able to move to Dell locations in Tennessee, Texas, North Carolina, Ohio, New Hampshire, or Idaho. Right now, though, my goal is just to get started, get my feet on the ground, and start making some money so I can pay
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